The services offered on the Website are provided to you by Zilicus Solutions LLP, an Indian registered company in Pune. India.
Through the Website (www.proofcafe.com), we may collect or receive your Personal Information, including but not limited to your name, and address and IP address (“Personal Information”). The Personal Information may also include your email address, business address, phone number, billing information. We may also collect information about the ways in which you use the Website. You should know that we use the Personal Information for the purposes of our business, for providing you with the Services of our online proofing software, ProofCafe, that is offered through the Website (“Services”) or for providing you with our newsletters. You shall be solely responsible for the Personal Information shared by you on or to the Website, blogs, advertisements, articles or otherwise to us, including without limitation for its truthfulness and accuracy.
We may have to collect information because it is required to collect for legal or statutory requirements or as applicable to contractual requirements. We will inform you if the information is required when we ask you to provide it. Please also understand that if user decides not to submit such information, it may result in user’s inability to access and use our Services in the most appropriate manner.
What information do we collect?
When you register with ProofCafe website or with applications such as ProofCafe, you will be asked to provide certain PERSONAL INFORMATION mentioned above including your name, email address, country, time zone location and contact details.
We may also collect information about your usage of ProofCafe applications, which includes but not limited to traffic statistics, date and time of visits, IP address, browser type, page visits etc.
How do we use your information
Zilicus ensures that your information remains private and confidential. We will never use, share, rent, exchange or sell your information with any third parties.
However for the following purposes, we will use your information to
Authenticate and provide you access to ProofCafe applications
Improve our service; to trace and diagnose problems encountered while using services offered through ProofCafe software
To notify you about maintenance schedule, change of Services offered by ProofCafe software services, information and promotional materials from Zilicus Solutions
To contact you for your feedback on the website and ProofCafe software services
To use it in our billing systems to make better offering of ProofCafe software services.
Zilicus employs stringent security measures to protect your information from unauthorized access. However, we cannot guarantee the security of your data while its being transmitted over the Internet to and from our servers.
How do we protect what we collect?
We have stringent security measures, including administrative, physical and electronic measures, to protect against the loss, misuse or alteration of information that we have collected from you in the use of the Zilicus services.
These measures include SSL data encryption to transmit your data securely to Zilicus applications as well as technical architectures and systems to prevent unauthorised internal employees, contractors and affiliated organizations from accessing your data.
Zilicus uses third party vendors and hosting providers like Amazon Web Services (AWS) to provide the necessary infrastructure, hardware, software, networking, storage, and related technology required to operate ProofCafe sofware applications. Zilicus Solutions owns all the code, databases and all rights to the ProofCafe software application. You, as a customer will retain all rights to your data.
Blogs or Public Forums
Zilicus may create and host a public discussion through Blogs or forum for its customers and the general public. Any information disclosed in these areas is deemed public information and each user is responsible for and should exercise caution when disclosing personal information on these forums/Blogs. Zilicus Solutions is not responsible for any such information disclosed or any action taken as a result of the disclosed information.
ProofCafe website & applications use ‘cookies’ to store and track information about your usage of ProofCafe software Services. A cookie are small sized files which is sent to your browser from the web server and these are stored on your computer. We issue cookies to your computer when you access ProofCafe website or login to ProofCafe application and when you register with our service. These cookies may be used by your browser on subsequent visits to ProofCafe website & applications.
DATA TRANSFERS (EU Residents):
Zilicus transfers Personal Information concerning EU residents outside the EU in accordance with EU data protection law, including when it is necessary to provide the Services.
To protect EU personal information transferred outside European Union, we may use a legal mechanism known as “standard contractual clauses”. By standard contractual clauses, we refer to contracts between individual, companies transferring personal information that contain standard commitments approved by the EU Commission protecting the security and privacy of the Personal Information transferred.
If you are an EU Resident, you have the right to access and modify your Personal Information but also to forget it in our website and software system. You as well have the right to restrict or withdraw your consent to certain processing of your data. We may contact you by sending any legally required notifications and certain notifications, including but not limited to, Service related notices or notices regarding a change to any of our policies e.g. we may send you a notice regarding server problems or scheduled maintenance to the Website.
GOVERNING LAWS AND DISPUTES
Governing Laws. For non EU-Residents, this Agreement shall be governed by the laws of India without regard to principles of conflict of laws.
If you are a resident of the EU, you have the right to lodge a complaint with a data protection authority.
For non EU-Residents, any dispute arising, between you and Zilicus shall be submitted to the arbitration to be conducted in Pune, India in English language, in accordance with the Rules of Arbitration and Conciliation, of the Bombay Chamber of Commerce and Industry by a sole arbitrator, who shall be appointed by the Administrator of Bombay Chamber of Commerce and the award made in pursuance thereof shall be binding on the parties. The dispute resolution and arbitration process mentioned in this Section will not prohibit parties from approaching the courts for appropriate interim reliefs. Parties further agree that the courts in Pune, India shall have an exclusive jurisdiction over such disputes.